Terms of Service

Terms of Service

This page contains the terms of service. Please read the terms of service carefully before ordering any products from krystellbarraza.com. Krystell Barraza reserves the right to change the terms, conditions, and services offered on this site at any time and at her discretion. By using krystellbarraza.com, and by ordering any products from Krystell Barraza, you consent to the practices describe in the terms of service.

Third Party Sites

krystellbarraza.com contains links to other websites. These third party websites are not under the control of Krystell Barraza or krystellbarraza.com. Krystell Barraza and krystellbarraza.com are not responsible for the contents of any links harmful or otherwise within these third party website, or any changes or updates to a third party website. 

Privacy Policy

krystellbarraza.com is committed to the privacy of our visitors and clients. This privacy policy, part of the overall Terms of Service, covers personally identifiable information shared through this website. 

This privacy policy applies to www.krystellbarraza.com, operated by Krystell Barraza. This privacy policy describes how www.krystellbarraza.com collects and uses the personal information visitors and clients provide on our web site. It also describes how we handle information used for delivering the services clients have requested. www.krystellbarraza.com uses your personal information to inform you of other products or special offers available from Krystell Barraza. Clients and visitors have the option to opt-out of receiving information about other products or special offers at any time.

Cookies

krystellbarraza.com uses cookies to collect visitor data and analyze traffic on this site. This information helps in understanding the visitor's interests and helps in improving our site. When you visit our site, the pages you look at, and a short text file called a cookie, is downloaded to your computer. A cookie is used to store small amounts of information. This information is collected for traffic analysis only. The cookie does not contain personal details. Cookies cause no harm to your computer, can not contain viruses and occupies virtually no space on your hard drive. Depending on the browser you use, you can set your preference to block/refuse cookies, and/or notify you before they are placed. krystellbarraza.com does not sell, give, rent, or trade the statistics stored in the cookies to any third parities for data-mining or marketing purposes.

Personal Information

Personal information that you provide to Krystell Barraza or that www.krystellbarraza.com obtains will be used to ensure deliveries to you, or to inform you of other products or special offers available from Krystell Barraza. You have the option to opt-out of receiving information about other products or special offers at any time. You may also ask that Krystell Barraza delete the information you provide to us per your request. 

By using krystellbarraza.com, you consent to the practices describe in this privacy policy.

If you have any additional questions regarding our privacy policy, please contact us here or at contact@krystellbarraza.com. 

Payment

You can choose to pay with a debit or credit card, including Visa, MasterCard, American Express, JCB, Discover, and Diners Club. Prepaid and gift cards from any of the above providers are also accepted. 

All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, Krystell Barraza will not be liable for any delay or non-delivery of your order. Krystell Barraza also reserves the right to cancel your order at any time. 

By submitting an order to Krystell Barraza through krystellbarraza.com you represent and warrant that the payment details provided on your order are correct and valid. Payment is only debited from your card once your order is processed. All products remain Krystell Barraza's property until paid for in full. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. 

All transactions on krystellbarraza.com are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. Card information is not stored and all card information is handled over SSL encryption. 

When placing an order on krystellbarraza.com, you accept these terms & conditions which apply to all orders placed at Krystell Barraza for the sale and supply of any products.

Ordering

After a one-week period from placing an order, refunds will only be granted if there are any delays in production or cancellations of product runs, which will be communicated to the client as soon as it is confirmed by Krystell Barraza. Any other cancellation or exchange requests are at the discretion of Krystell Barraza, and will be handled on a case-by-case basis. 

Custom Orders

Custom Order pieces are custom made to fit the measurements that a client provides to Krystell Barraza. Due to the one-of-a-kind nature of these pieces, they cannot be exchanged or returned. However, additional fit adjustments can be made to these pieces over time at the owner's expense. Approximate wait periods for completion of these pieces are noted in the product description.

Per special request, Custom Orders can be rushed or expedited at the client's expense. Please provide the window of time in which you need your order to be completed and shipped in order for Krystell Barraza to send you a quote. Quotes are based from shipping and handling charges of expedited materials in order to complete the piece in the window of time that the client requested. Krystell Barraza has the right to refuse rush orders at any time. 

Return Policy

Please note that each item is handmade to order and takes time to be constructed just for our clients. If for some reason you are unhappy with your purchase, please send us an email with your concerns and we will do our best to help. We do not generally offer refunds or exchanges, but we are usually happy to make fit adjustments for our clients.