Terms of Service
Terms of Service
This page contains the terms of service. Please read the terms of service carefully before ordering any products from krystellbarraza.com. Krystell Barraza LLC reserves the right to change the terms, conditions, and services offered on this site at any time and at their discretion. By using krystellbarraza.com, and by ordering any products from Krystell Barraza LLC, you consent to the practices described in the terms of service.
Third Party Sites
krystellbarraza.com contains links to other websites. These third party websites are not under the control of Krystell Barraza LLC or krystellbarraza.com. Krystell Barraza LLC and krystellbarraza.com are not responsible for the contents of any links harmful or otherwise within these third party website, or any changes or updates to a third party website.
Personal information that you provide to Krystell Barraza LLC or that www.krystellbarraza.com obtains will be used to ensure deliveries to you, or to inform you of other products or special offers available from Krystell Barraza LLC. You have the option to opt-out of receiving information about other products or special offers at any time. You may also ask that Krystell Barraza LLC delete the information you provide to us per your request.
You can choose to pay with a debit or credit card, including Visa, MasterCard, American Express, JCB, Discover, and Diners Club. Prepaid and gift cards from any of the above providers are also accepted.
All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, Krystell Barraza LLC will not be liable for any delay or non-delivery of your order. Krystell Barraza LLC also reserves the right to cancel your order at any time.
By submitting an order to Krystell Barraza LLC through krystellbarraza.com you represent and warrant that the payment details provided on your order are correct and valid. Payment is only debited from your card once your order is processed. All products remain Krystell Barraza LLC's property until paid for in full. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase.
All transactions on krystellbarraza.com are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. Card information is not stored and all card information is handled over SSL encryption.
When placing an order on krystellbarraza.com, you accept these terms & conditions which apply to all orders placed at Krystell Barraza LLC for the sale and supply of any products.
We offer bespoke services for private clients to develop unique pieces for weddings, red carpets, and other special events. Bespoke pieces are custom made to fit the measurements that a client provides. Due to the one-of-a-kind nature of these pieces, they cannot be exchanged or returned. However, additional fit adjustments can be made to these pieces over time. Approximate wait periods for completion of these pieces are based upon the silhouette and style selected. Pricing for bespoke projects is also dependent on the style and embroidery involved.
Per special request, bespoke pieces can be rushed or expedited for a rush surcharge. Please provide the window of time in which you need your order to be completed and shipped in order to receive a quote. Quotes for rush orders are based upon shipping and handling charges of expedited materials in order to complete the piece in the window of time that the client requested. Please note that a minimum of 5 weeks is required for embroidered pieces.
A deposit of 100% is required upon the receipt of bespoke orders.
If you are not satisfied with your order for any reason, you may return the products within 10 days of receiving your order. Please send a query to firstname.lastname@example.org with your order number and your reason for return. Upon approval, we will forward you an email with detailed return instructions and a pre-paid shipping label. If you elect to use our courier, the service costs will be deducted from the product refund.
Products must be returned in their original packaging and in the same condition as they were received, complete with all unused components, including any catalogs, labels and tags still attached to the product. Returned items will be inspected upon their arrival. We will charge you with any depreciation, reimbursing you only the residual value of the product if it was used.
Please note that sale items are non-returnable. For hygienic reasons we cannot accept returns for lingerie, swimwear, and hosiery.